We kindly ask customers to allow for up to 60 days in case of any delays, if you did not receive your package within this time frame, please contact us and we will gladly provide a solution.
Our standard delivery times are as follows:
US, CAN & AU: 7-30 days.
Western Europe: 7-30 days
International: 10-45 days.
If you receive of a defective or incorrect item sent to you, a replacement can be sent if you are able to contact us within the first 14 days of receiving your order.
Our agents will guide you through the exchange / return process.
If you have only received part of your order, or a package not meant for you, we will gladly re-ship your missing items, free of charge.
Please contact us, our customer agents will resolve the issue for you.